Welcome to SaFtable LLC! Below are some of the most frequently asked questions from our customers. If you have any further questions, please feel free to contact us.

  1. What types of products do we offer?
    We offer a variety of ceramic plates, including:
    White plate sets
    Embossed plate sets
    Single white plates
    Single cute plates
  2. How do I purchase?
    You can browse our products on our website, select your desired plate, add it to your cart, and follow the prompts to complete the checkout process.
  3. What payment methods are available?
    We accept a variety of payment methods, including:
    Credit cards (such as Visa, MasterCard, American Express, etc.)
    Debit cards
    PayPal
    Other electronic payment methods (such as Apple Pay, Google Pay, etc.)
  4. How long does it take to process your order?
    We generally process and ship your order within 2-5 business days of receiving it. Specific delivery times may vary depending on the shipping method and destination.
  5. How do I track the status of my order?
    You can check the status of your order using the tracking link in the order confirmation email. If you encounter any issues with tracking, please feel free to contact us.
  6. What is our return policy?
    We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receipt. Please ensure the product is unused and in its original packaging. For more information, please visit our Refund & Return Policy page.
  7. Is this product food safe?
    Yes, our ceramic plates are certified food safe and suitable for serving food. Please follow the washing and handling instructions to ensure long-lasting use.
  8. Do you ship internationally?
    We do ship internationally.
  9. What are some safety precautions?
    Avoid sudden temperature changes: Avoid placing hot plates directly into the refrigerator or cold plates into the oven to prevent the ceramic from cracking due to sudden temperature changes.
    Cleaning precautions: We recommend using a mild detergent and sponge for cleaning. Avoid using materials such as steel wool that may damage the surface.

We hope this information is helpful. If you need further assistance, please feel free to contact us! Thank you for choosing SaFtable LLC. We look forward to providing you with quality products and services!